Data & Deletion Requests

Use this page to learn how to request help with information you have shared with Codenexa.

Website enquiries

To request deletion of a support conversation or information sent to us, contact us from the address used for the original enquiry where possible. Identify the product or conversation and the information involved. Please do not send passwords or identity documents unless a specific verification process has been agreed.

Information stored on your device

For locally stored notes, progress or settings, use the app’s own deletion controls where available. Clearing app data or uninstalling may remove local information, but does not necessarily remove backups or information held by other services. Back up anything you want to keep first.

Accounts and third-party services

If a product uses an account or online service, follow its published account-deletion process and privacy policy. This general page is not a substitute for a product’s specific deletion process.

Limits and follow-up

We may need to verify a request and explain any information that must be retained under applicable obligations or cannot be removed immediately. Contact us using the details below.